Privacy Policy

Privacy Policy

Last updated: May 4, 2025

This Privacy Policy describes how Homegend (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.homegend.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use your information to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms, and protect or defend our rights and those of others.

What Personal Information We Collect

Information We Collect Directly from You:

  • Contact details (name, address, phone number, email)

  • Order details (billing/shipping address, payment confirmation, etc.)

  • Account details (username, password, security info)

  • Customer support info

Information We Automatically Collect:

  • Usage data including browser, IP address, device info, interaction data

  • Cookies and tracking technologies may be used for functionality, analytics, and ads

Information We Collect from Third Parties:

  • Partners like Shopify

  • Payment processors

  • Marketing and advertising platforms

How We Use Your Personal Information

  • To Provide Services: fulfill orders, process payments, manage accounts, ship products

  • Marketing & Advertising: send promotions, show tailored ads (based on legitimate interest or consent)

  • Security & Fraud Prevention: protect user data and detect misuse

  • Customer Support & Improvements: respond to inquiries, improve your experience

Cookies
We use cookies to enhance functionality and analyze traffic. Learn more about Shopify cookies here. You can manage cookie settings through your browser.

We also support Global Privacy Control (GPC) signals to opt out of targeted advertising. Learn more at globalprivacycontrol.org.

How We Disclose Personal Information
We may share your information with:

  • Service providers (e.g., IT, payment, shipping, analytics)

  • Marketing partners

  • Affiliates and business partners

  • Legal authorities if required

  • In mergers or business transitions

In the past 12 months, we have disclosed:

  • Identifiers (contact/account info)

  • Commercial data (purchase history, support details)

  • Usage data (network/device info)

  • Geolocation data

We do not use or share sensitive personal information without consent.

Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies.

Children’s Data
Our Services are not intended for children. If a child has submitted personal information, contact us at homegend.co@gmail.com to request deletion.

Security and Data Retention
We take reasonable steps to protect your data but cannot guarantee absolute security. Retention periods vary based on legal, operational, and contractual requirements.

Your Rights
Depending on your jurisdiction, you may have rights to:

  • Access / Know your data

  • Delete your data

  • Correct inaccuracies

  • Request data portability

  • Opt out of sale/sharing/targeted ads

  • Restrict or withdraw consent

  • Appeal denied requests

  • Manage communication preferences

To exercise your rights, contact us at homegend.co@gmail.com. We may need to verify your identity. Authorized agents may act on your behalf with proof.

Complaints
If you have concerns, contact us at the email below. You may also lodge complaints with your local data protection authority.

International Users
We may transfer your data internationally. When we do, we use safeguards such as Standard Contractual Clauses.

Contact
For questions about this Privacy Policy or your data rights, contact us at:
📧 homegend.co@gmail.com

Unless otherwise stated, Homegend is the data controller of your personal information.